B2C and C2C

Access Control and Security

• ZALORA payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with ZALORA, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on ZALORA systems. In the absence of negligence on ZALORA part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using ZALORA Services. 

Profiling and Personalizing

        Profiling    :  ZALORA  allows their customers to find products through                                   registration (e-mail and password)

Personalizing    : ZALORA  approach its customers through many channels such as email, marketing, sms, telemarketing, social media and zalora app.

Search Management

• Easy navigation and intuitive operation Our online store is well laid out and easy to use. During your first visit to ZALORA or when searching for a specific model, their customers and clients are guided through the shop step by step to complete their purchase quick and easily.

Content and Catalog Management

• The business uses Amazon CloudWatch to monitor and manage its AWS infrastructure, while the process of creating and managing AWS resources is largely automated with AWS CloudFormation.

Payment

Collaboration and Trading 

Builds loyalty by giving  10% of from ZALORA !

Access Control and Security

• They do not collect any personal information or personally identifiable information when you visit our website unless you choose to provide that information to us. We may also collection information that personally identifies you if you choose to submit your personal information for the various purposes made available on our website. They will then serve you with a personal data protection notice ("Notice") to confirm your consent and notify you on their processing of your personal information. The processing of your personal information will be done in accordance with all applicable laws

• Mudah.my may disclose your personal information to the following parties (including those overseas) for the purposes stated above:  agents and service providers who provide services relating to the purposes of which the personal information is collected including data processing services, any person, who is under a duty of confidentiality who has undertaken the responsibility to keep such information confidential; and Mudah's related and associate companies and affiliates.

• They do not disclose your personal information to unaffiliated third parties without your consent. However, we may disclose your personal information if required by law or in good faith, if such action is necessary to comply with any law enforcement agency requirements, court orders or legal processes.

• Seller and buyer at Mudah.my must have user names and password 

Profiling and Personalizing

•   You must do the registration

                             

Search Management

• Allows customer to find the specific product they want and also specific areas near to customer

Content and Catalog Management 

Payment

Mudah merchants can now integrate PayPal as an additional payment option to increase their sales, expand globally, attract more buyers, and keep their business secure. PayPal is a global leader in online payments with a total payment volume of US$71 billion in 2009 - approximately 15% of global ecommerce and 16.5% of US ecommerce.

1. Businesses get an average sales increase of 14% when they add PayPal¹
2. Receive payments from more than 81 million active accounts worldwide²
3. 57% of online shoppers who purchased from a small/medium-sized business would not have done so if PayPal had not been a payment option³

• Paypal
• Maybank Online Transfer
• Credit Card

I would choose to buy from ZALORA instead of Mudah.my 

Mudah.my is an online marketplace that’s a little different from Lelong.com.my. Although it boasts that it is Malaysia’s largest marketplace, it’s actually more like a Craigslist or other classifieds site than a marketplace. There are, however, lots of different items for sale here and you can sell almost anything.Like similar classified sites, you can place a free ad here based on your location. One disadvantage with this format is that there are a large number of people selling many things, but no ratings systems or track records posted.This results in many people getting scammed! It also means you can’t very well build your reputation as a seller as you can on other e-commerce sites. All in all, this site is better for conducting occasional and random transactions (if you are looking to buy or sell a particular item) than for building a long term business.

At ZALORA, they also find different models to interact with customers through different devices. It’s the mobile phone in the morning while commuting, the desktop during working hours and the tablet when watching TV. They have worked to make the transition from one device to the other seamless and a world-class experience. Additionally, ZALORA partner with messaging apps like LINE and WeChat, and work closely with the leading social networks to offer even more touch points to customers.